Return Policy
Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) within 30 days of the purchase date for a full refund or exchange.
Eligibility
- Items must be unused and in their original condition.
- Items must be in the original packaging.
- A receipt or proof of purchase is required.
Non-Returnable Items
- Gift cards
- Sale or clearance items
- Downloadable products
How to Initiate a Return
To start a return, please contact us at support@slimmaximo.com with your order number and reason for return. We will provide you with instructions on how to send your item back.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.